Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website (https://wgrestorations.co.uk) and the masonry, pointing, and building services provided by WG Restorations & Pointing Specialist ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Company Information

WG Restorations & Pointing Specialist is a business operating in the United Kingdom.

• Registered Address: [COMPANY_REGISTERED_ADDRESS]
• Contact Email: info@wgrestorations.co.uk
• Contact Phone: 07497 609940
• Company Registration Number: [COMPANY_REGISTRATION_NUMBER]

2. Quotes and Estimates

All quotes provided via our "15 Minute Response" guarantee or subsequent site visits are estimates based on the information and photographs provided.

• Quotes are valid for 30 days from the date of issue.
• We reserve the right to amend a quote if unforeseen structural issues are discovered upon physical inspection or during the course of the work.
• A contract is only formed when you formally accept our quote in writing and any required deposit has been paid.

3. Provision of Services

We agree to provide the services described in the accepted quote with reasonable care and skill, in accordance with industry standards.

• Access: You must provide reasonable access to the site, including water and electricity, to allow us to carry out the work.
• Delays: We will endeavor to complete the work within the estimated timeframe. However, external restoration work is heavily dependent on weather conditions (especially lime pointing), and we cannot be held liable for delays outside of our control.
• Materials: All materials remain the property of WG Restorations & Pointing Specialist until paid for in full.

4. Payment Terms

Payment terms will be specified in your quote. Generally, our terms are as follows:

• A deposit of [DEPOSIT_PERCENTAGE]% may be required before work commences to cover initial material costs.
• Final payment is due strictly within [PAYMENT_TERMS_DAYS] days of the invoice date upon completion of the work.
• Late payments may incur interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Warranties and Liability

We take pride in our craftsmanship and guarantee our work as follows:

• We provide a [WARRANTY_YEARS]-year guarantee on all new pointing and structural masonry work, subject to fair wear and tear and proper maintenance.
• This guarantee does not cover damage caused by extreme weather events, subsidence, or third-party interference.
• Our liability for any direct damage to your property caused by our negligence is limited to the value of the contract. We exclude liability for indirect or consequential losses.

6. Website Use

The content on our website is for general information purposes only. We reserve the right to modify or withdraw the website at any time without notice. You may not use our website in any way that causes damage to the website or impairment of the availability or accessibility of the website.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Us

If you have any questions about these Terms, please contact us at info@wgrestorations.co.uk or call 07497 609940.